Privacy Policy
Effective Date: October 26, 2023
Stellar Vision Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, www.stellarvisionstudios.com (the "Site"), and our video production services (the "Services"). By accessing the Site or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes information that identifies you as an individual, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you contact us, request a quote, or engage our Services.
- Usage Data: We automatically collect certain information about your interactions with the Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the Site, and improve user experience.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on the Site. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information about your preferences. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site. For more information, please see our Cookies Policy.
2. How We Use Your Information
We use your information for the following purposes:
- Providing and Improving Our Services: We use your information to provide the Services you request, such as producing video content, responding to inquiries, and fulfilling your requests. We also use your information to improve our Site and Services, develop new features, and personalize your experience.
- Communicating with You: We use your information to communicate with you about our Services, respond to your inquiries, provide updates and notifications, and send you marketing communications. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails.
- Analyzing Usage Data: We use Usage Data to analyze trends, administer the Site, monitor user activity, and gather demographic information for aggregate use. This information helps us understand how users interact with our Site and improve its performance.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.
- Protecting Our Rights: We may use your information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in providing and improving our Services, such as website hosting providers, email marketing platforms, payment processors, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer complementary products or services that may be of interest to you. However, we will only share your information with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Site of any change in ownership or control of your information.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using secure server infrastructure and encryption technologies to protect your information during transmission.
- Implementing access controls and authentication mechanisms to restrict access to your information to authorized personnel only.
- Regularly monitoring our systems for security vulnerabilities and implementing security updates and patches.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you and receive a copy of it.
- Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we erase your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
- Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal information under certain circumstances, such as when we are processing your information for direct marketing purposes.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at privacy@stellarvisionstudios.com. We will respond to your request within a reasonable timeframe.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
7. Children's Privacy
Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@stellarvisionstudios.com. We will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site or Services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Stellar Vision Studios
Attn: Privacy Officer
42 Enterprise Avenue, Suite 200
Innovation City, CA 91234
Email: privacy@stellarvisionstudios.com
Phone: (555) 789-0123
10. International Data Transfers
If you are accessing our Site or using our Services from outside the United States, your information may be transferred to and processed in the United States, where our servers are located and our central business operations are conducted. The data protection laws in the United States may differ from those of your country. By using our Site or Services, you consent to the transfer of your information to the United States.
We comply with applicable data protection laws regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom, and Switzerland to the United States. We have implemented appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.